# PRIVACY POLICY

**Midwinter Healing**
Last updated: October 10, 2026

Midwinter Healing respects your privacy. This policy explains what information is collected through midwinterhealing.com, how it is used, and how you can contact us about your information.

**INFORMATION WE COLLECT**

When you contact Midwinter Healing through the website, we collect the information you choose to provide, which may include your name, email address, phone number, and message.

When you book an appointment through Setmore, your booking information may include your name, contact details, selected service, and appointment information. Additional information may be collected if you choose to provide it.

Our website also uses Indexhibit's built-in visitor statistics. These may record technical information such as IP addresses, browser information, referring websites, pages visited, and visit times.

**HOW WE USE INFORMATION**

We use this information to respond to inquiries, schedule and manage appointments, communicate with clients, operate the website, and understand general website traffic.

We do not sell personal information.

**THIRD-PARTY SERVICES**

We use the following providers to operate the website and manage inquiries and appointments:

- DreamHost — website hosting.
- Formspree — contact form processing.
- Setmore — appointment scheduling.

These providers may process or store information according to their own privacy policies.

If online payments are enabled through Setmore, payment information is handled by the applicable payment provider.

**COOKIES AND TRACKING**

We use Indexhibit's built-in visitor statistics. We do not currently use Google Analytics or Meta Pixel.

Our website and its service providers may use cookies or similar technologies necessary for website functionality. We will update this policy if our tracking practices change.

**INFORMATION RETENTION**

We retain inquiries, appointment information, and related correspondence for as long as reasonably necessary to provide services, administer the practice, and meet applicable recordkeeping obligations.

Information may be deleted when it is no longer needed, subject to legal or administrative requirements.

**INFORMATION SECURITY**

We take reasonable measures to protect personal information. However, no method of electronic transmission or storage is completely secure.

Please avoid sending highly sensitive medical information through the general website contact form.

**YOUR PRIVACY CHOICES**

You may contact us to request access to, correction of, or deletion of personal information held by the practice. Requests will be handled in accordance with applicable law and recordkeeping requirements.

**CHILDREN'S PRIVACY**

This website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 through the website.

**CHANGES TO THIS POLICY**

We may update this policy as our services, website, or privacy practices change. Updates will be posted here with a revised date.

**CONTACT**

For questions about this policy or your personal information:

Midwinter Healing
am@midwinterhealing.com
https://midwinterhealing.com